Terms of Use
Last Updated: February 27th, 2026
Welcome to OneMAI.
OneMAI provides a digital coordination platform that enables verified users to organise structured community savings arrangements and contributions with selected participants.
Important Regulatory Clarification
OneMAI is not a financial institution, bank, electronic money institution, payment service provider, lender, investment service provider, or deposit-taking entity.
OneMAI does not receive, hold, safeguard, manage, or control user funds at any time.
All regulated financial services including payment processing, electronic money issuance, safeguarding of funds, account provision, transfers, withdrawals, and AML monitoring are provided exclusively by licensed Electronic Money Institutions (EMI Partners) or regulated financial institutions operating under European Union law.
By accessing or using the Platform, you agree to be bound by these Terms.
1. Introduction
2. Definitions
- User: A person who has successfully registered and been verified on the Platform.
- Pod / Group: A structured, user-created savings arrangement consisting of defined members, contribution schedules, and payout order.
- Admin: A User designated to initiate or coordinate a savings group.
- Platform Services: Technology-based coordination services including scheduling, reminders, rule enforcement logic, transparency dashboards, and communication tools.
- EMI Partner: A licensed Electronic Money Institution or payment service provider responsible for regulated financial services.
- Payout: A scheduled release of funds in accordance with agreed group rules.
3. Nature of Platform Services
OneMAI provides technology tools enabling Users to coordinate financial behaviour among themselves.
OneMAI does not:
- Guarantee performance of groups.
- Act as trustee, escrow agent, or custodian.
- Manage pooled funds.
- Provide underwriting.
- Insure contributions.
- Enforce legal claims between Users.
Pods and Groups are peer-to-peer arrangements created voluntarily by Users.
4. Risk Mitigation & Platform Safeguards
OneMAI operates a structured technology framework designed to reduce behavioural, operational, and financial risks associated with community savings arrangements.
4.1 Behavioural Monitoring & Reliability Indicators
- Contribution timeliness history
- Consistency of participation
- Completion of previous savings groups
- Frequency of missed obligations
- Account verification strength
- Engagement behaviour within groups
4.2 AI-Assisted Risk Detection
- Potential default behaviour
- Coordinated misuse of the Platform
- Fraud indicators
- Unusual contribution or payout activity
- Abnormal group structuring patterns
Where elevated risk signals are detected, OneMAI may issue warnings, temporarily restrict coordination actions, escalate reviews to compliance teams, or notify relevant EMI Partners where required.
4.3 Contribution Enforcement Logic
- Payout eligibility checks
- Contribution completion requirements
- Group sequencing enforcement
- Temporary payout locks
4.4 Group Stability Controls
- Minimum verification thresholds
- Limits on simultaneous group participation
- Recommended group composition guidance
- Participation cooling periods
4.5 Financial Crime & Compliance Cooperation
- Share behavioural and technical risk signals
- Support transaction monitoring reviews
- Assist investigations relating to fraud, money laundering, or misuse
5. Eligibility
- Be at least 18 years old.
- Possess legal capacity to contract.
- Provide accurate identity information.
- Complete all required KYC and AML verification.
- Maintain an eligible bank or EMI account.
6. Account Security
- Safeguard login credentials.
- Remain responsible for all activity conducted through your account.
- Notify OneMAI immediately of suspected misuse or compromise.
7. Regulatory Structure
7.1 Separation of Services
- OneMAI provides coordination software only.
- EMI Partners provide regulated financial services.
- Users enter into separate contractual relationships with EMI Partners.
7.2 Safeguarding Responsibility
- Safeguarding funds.
- Executing transactions.
- Regulatory reporting.
- Financial crime compliance.
8. Group Participation
9. Payments and Withdrawals
10. Fees
OneMAI applies a payout-order based service fee typically ranging from 0% to 4%, depending on withdrawal position.
- Earlier payouts attract higher fees.
- Fees may be reviewed periodically.
- Users will be notified in advance of fee changes.
- No hidden fees.
11. Risk Disclosure
- Member default.
- Delayed payouts.
- Behavioural disputes.
- Liquidity timing issues.
12. Limitation of Liability
13. Platform Discretion
14. Prohibited Use
- Commit fraud.
- Manipulate group structure.
- Use stolen identities.
- Coordinate money laundering.
- Engage in abusive conduct.
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